Network Engineer Jobs

Job Title: CIS VoIP and Network Support Engineer (259) Company: The Revere Group Location: Orlando, FL Description: 259 Job Description The ideal candidate has an extensive UC Voice background and is comfortable in front client CXO levels.  They must also be able to talk at the CIO and IT director technical level.  Ability to effectively manage time is a must.  Must be willing and able to do technical designs and configurations as needed.  Participate in the definition and design of CISCO based Routing, Security and VOICE technologies – including Call Manager (CM), Unity (UM), and Call Center Express (UCCX) Participate in the development and deployment of Voice Network Scopes of Work Manage relationships with partners involved in the delivery of services Participate in Project Planning and Design Work sessions as needed as a senior consultant Participate in the Support of Voice Networks Required Skills Minimum of 5 years experience in implementation and delivery of networking, security and CISCO Voice services Strong knowledge of LAN/WAN, TELCOM, Call Center, and CISCO technologies is required, including Routing and switching, Security, wireless, and UCM, UM, and UCCX.  Knowledge and familiarity of Internet / Web Technologies & Securities. Broad understanding of Infrastructure technologies. Must be able to demonstrate strong communication and collaboration skills.  Must be able to demonstrate strong business consultative skills Strong client facing skills Must be able to travel on a limited basis (client locations Mass/RI/CT), typically less than 20% Required Experience 7 Years in mid/large organization or consulting background Education - BS Certifications are desirable Job Location Orlando, FL, US. Position Type Full-Time/Regular

Job Title: Network Engineer Company: Bayside Solutions Location: San Jose, CA Description: Job: Network EngineerLocation: San Jose Duration: Direct hire Primary Objective of Position:Install, configure, and maintain network hardware in a global network environment thereby becoming a successful member within a top notch support team. This a hands-on technical position working on day to day operational tasks, tickets, and problems. The ideal candidate will be well versed with trouble-shooting traffic and packet level problems, hardware issues, and working with carriers to debug circuit issues in supporting our WAN. The successful candidate must have experience with security and managing/debugging firewalls. This is a growth position and the individual must be able to think on their feet, have a great deal of real-world experience, and be able to incorporate new technologies into the existing environment. A strong sense of ownership and commitment to seeing a problem through to completion is required.Responsibilities include:Manage physical network connectivity in Data Centers and Remote Sites Monitor network utilization, capacity, and quality. Detect, diagnose, and resolve network problems using methods that minimally impact our Production Environment Participate in infrastructure capacity planning and expansion activities Analyze current and new network service requirements and provide appropriate solution proposals where needed Support systems and application teams in identifying and resolving complex functional issues, helping to identify or rule out network issues Provide peer review to other network engineers to validate proposed configurations and designs. Participate in complex team projects in both a contributor and lead role Maintain network security controls and compliance on all network hardware Work with security team to establish network security standards and assess network vulnerability Manage and work on tickets for Networking Group Support of VOIP InfrastructureTechnical skill requirements:Experience with Cisco equipment in a Production Environment Bachelor*s Degree in Computer Science or related field, or equivalent work experience Comprehensive knowledge of L2 technologies-VLANs/VLAN tagging, Spanning Tree, Etherchannel Comprehensive knowledge of L3 technologies-IP Subnetting, IP routing, BGP, OSPF , VRRP Experience with physical layer technologies-Gig/10G Ethernet, CAT5/6 cabling, Fiber Experience with network load balancers (Cisco CSS, ACE), Proxies, and WAN Accelerators Experience with network security- firewalls/ACLs, VPN services Basic understanding of VOIP technologies, (preferably Cisco) Core Network Services - DNS, NTP, syslog Understanding of IPSEC and VPN Technologies Dedication to exceeding quality standards and providing services of the highest caliber Excellent multi-tasking and leadership skills Strong interpersonal and written communication skills; capable of writing purchase justifications, training users in complex topics, making presentations to an internal audience, and interacting positively with cross functional Teams. Independent problem-solver, self-motivated, and has the ability to work in a self directed workgroup IT operations knowledge * Ticketing Systems, Change Control, Asset Management. Meticulous and well-documented work is an absolute must including the ability to create Visio drawings of the network Ability to balance interruption with ongoing projects and deadlines in a fast-paced work environment When you have a moment please call or send an e-mail to discuss the opportunity in detail. I look forward to speaking with you.Best regards,David Coulombe | Sr. RecruiterBayside Solutions Inc.6160 Stoneridge Mall Rd | Suite 320| Pleasanton | CA | 94588O: Register to View EXT 286 | F: Register to View http://www.linkedin.com/in/davidcoulombeOur Company Bio:Bayside Solutions was founded in 2001 and recognized as one of the fastest growing professional staffing companies in Northern California. The numbers tell the story: We have close to a 100% client retention rate, 700% growth in four plus years and over 95% repeat business. Our dedication to building partnership relationships with both our clients and our recruits is the key to our phenomenal success. You can find additional information on our company website at: http://www.baysidesolutions.com/ **At Bayside Solutions, we take great pride in our diverse and talented workforce, and recognize that our continued success depends largely on the collective strengths of our employees. We recruit, hire, train and promote in all job titles and ensure that all other personnel actions are administered without regard to an employee's race, color, religion, national origin, gender, age sexual orientation, citizenship, veteran status or disability. Bayside Solutions is a drug free work environment and will not tolerate the use of, or distribution of illegal substances on or within any of Bayside Solutions offices or client work sites. Bayside Solutions also conducts criminal background checks.**Key Words : Network Engineer Cisco IP VLAN Firewall Router Switch Production Operations Protocol VPN WANNetwork Engineer Cisco IP VLAN Firewall Router Switch Production Operations Protocol VPN WANDavid Coulombe | Sr. RecruiterBayside Solutions Inc.6160 Stoneridge Mall Rd | Suite 320| Pleasanton | CA | 94588O: Register to View EXT 286 | F: Register to View http://www.linkedin.com/in/ Register to View --

Job Title: IS Lead Network Engineer / SSC3634 Company: CVS Pharmacy Location: Woonsocket, RI Description: Position Description:Responsible for the development, implementation & analysis of communication products and systemsProvide primary interface with vendor support service groupsProvide internal analysis and support to ensure proper escalation during outages or periods of degraded communication performanceProvide 2nd level support for the Avaya PBX, software applications and 1st level telecom team membersDemonstrate a sense of urgency at times and respond to calls in a timely and efficient manner.Implement and enforce established principals, standards, policies and proceduresAdhere to change control process when impacting production environmentsReview and implement changes based on direction from the Sr. Network EngineerQualifications:Experience ability to communicate clearly, accurately and professionally, both verbally and in writing.Proven ability to work independently with minimal supervision & the ability to be self directedAbility to prioritize, complete and manage multiple large scale projects within scheduling guidelinesMust be able to function well in a fast paced team environmentStrong analytical skills for problem determination and resolutionPrioritize and respond to end user requests for configuration changes and services in a timely mannerRespond, monitor/troubleshoot, and resolve complex technical control facility hardware and software problemsAbility to work with communication carriers to resolve carrier issues Experience/knowledge in terminating, locating, and identifying cables at IDF/MDF’s, cross connect voice and data cables, and install telephone, modem and fax linesRequires 10+ years experience on administration, implementation, installationRequires knowledge of voice, data, LAN connection protocolsPreferred knowledge of Avaya PBX switch administration including call center functionsPreferred knowledge on the PBX adjuncts such as Avaya voicemail CMS, call accounting etc…Preferred knowledge of voice-over IP (VOIP)Preferred knowledge of session boarder controlPreferred knowledge of network products lines from Cisco systemsRhode Island Telecommunications Systems contractor’s license in voice and data is requiredAvaya certification preferredKnowledge of communications equipment including (but not limited to) CSU/DSU’s, Multiplexers, etc.T1 troubleshooting experience requiredWorking knowledge of Windows based programs (ex. Word, Excel, Outlook, and Access) requiredOn call support required rotating coverage with team members, including carrying a cell phone/blackberry and responding to service issues, some travel required.

Job Title: *Systems Engineer Company: SRA International, Inc. Location: Chevy Chase, MD Description: ORIGINAL JOB LISTING Position Title*Systems EngineerLocationUS - Maryland - Chevy Chase (MD99)Clearance RequiredYes - Not Required to StartClearance TypePOTDaily Responsibilities1.Ensure that the System Engineering activities are in line with overall project schedule2.Ensure that the SE requirements in the PWS is met and verify controls against various industry guidance and best practices 3.Support the security engineering lifecycle 4.Review performance, security and storage for servers hosted in Solaris/Linux and Windows platforms and provide recommendations.5.Brief team leads on technical, functional, and security issues.6.Support risk management and certification and accreditation (C&A) activities.7.Support the operation and management of servers.8.Track all SE related activities/assignments from initiation to conclusion9.Attend all required meetings such as staff meetings, incident response meetings, working meetings, enterprise architecture, and C&A10.Keep abreast of appropriate federal administrative rules and regulations and provide technical support and advice in these areas11.Work with staff to establish program goals, objectives, performance criteria, workload measurement, and workload standards to ensure IT security efforts are cost effective12.Provide appropriate reports as required, including incident reports, risk assessment review documents, forensics reports, requirements analyses, recommendations for threat and vulnerability studies, etc.13.Provide input into program enhancements, building on industry identified best practices or previous federal to ensure compliance 14.Ensure the protection and securing of sensitive information from unauthorized access, use, disclosure, disruption, modification, or destruction for the purpose of providing confidentiality, integrity, and availability of IT systems15.Develop and test Group Policies, Active Directory, WSUS, Dell IT Assistant, manage user accounts16.Provide technical and operational support for the administration of network infrastructure to include developing new solutions for LAN/WAN 17.Support administration of Dell, UNIX Servers, Firewalls, SSL/VPN, Local/Global Traffic Manager etc.Required: Years of experience (min)6-9Required: DegreeBachelorsRequired: SkillsSpecialized experience with Unix and Windows in environments. 5-8 years experience with UNIX administrationExperience in UNIX installations, setting up UNIX accounts and deploying patchesExperience in Application server installations and configurations; preferably Oracle Application SrverFamiliar in installation of Oracle and Reports serversFamiliar in Oracle DB installations and sys level performance tuningExperience with 24/7 on call supportPerform day to day monitoring of the DEV servers to ensure that the environments are available to dev teamsFamiliar with working with 3rd party hosting facilityExperience in Configuring Servers for optimum performanceExperience with Windows administration desiredRequisition Number27159BR

Job Title: Cisco Network Engineer / Consultant Company: Burwood Group Location: San Diego, CA Description: Cisco Network Engineer / Consultant  Burwood Group, one of Chicago’s 101 Best and Brightest Companies to work for and listed on the Crain’s Fast 50, is looking to add to its growing Route/Switch, Wireless, Network Architecture, and Security teams.The Consulting candidate will architect, design, and implement internetworking solutions.  Experience designing and implementing Wireless and Security infrastructure, preferably Cisco solutions, is also highly desired.  This Consulting candidate must possess strong interpersonal, business and technology skills that enable them to engage at the CxO and Director/Manager levels, as well as manage tasks on engagements of varying size and duration.  Ideal candidates will be experienced in IT consulting with a holistic understanding of the IT operations within a business organization.  In addition, the candidate should be able to quickly adapt to a fast-paced sales and quality-based delivery model, work in a team-based environment and self manage.  Candidates are required to have direct, hands-on experience performing the following responsibilities.Roles/Responsibilities ·         Serve as consultant team member leader ·         Manage and execute project level tasks and milestones·         Work cohesively with other Burwood Group project team members and co-workers ·         Involved in business development and pre-sales activities ·         Develop and deliver holistic wireless and internetworking solutions for customers; delivery and quality focused ·         Install and troubleshoot all facets of a network infrastructure ·         Provide technical support and expertise to clients and project teams·         Experience performing security audits and/or risk assessments ·         Wireless active and passive site surveys, pre-site data gathering, solution design, interoperability verification and troubleshooting, initial installation and configuration ·         Provide knowledge transfer to the customer to facilitate optimal usage of solutions ·         Provide technical input and assist customer troubleshoot issues on- and off-site ·         Act as a mentor and provide technical training to peers, customers and other groups as neededJob Qualifications:  ·         3+ years practical experience working in IT, professional services, and/or customer support organizations with an emphasis on Cisco wireless and networking products and some security background is a plus ·         Cisco knowledge, experience and certifications (CCNP, CCDP, CCNA) required ·         Cisco Certified Internetworking Expert (CCIE) certified or qualified highly desirable ·         Cisco routing and switching experience, including LAN/WAN/Wireless architecture ·         Solid understanding of wireless RF environments, and how to effectively troubleshoot these environments ·         Extensive hands-on experience in network implementation, monitoring, managing, troubleshooting, and reporting ·         Ability to successfully design and implement an enterprise wireless network highly desirable ·         Possess a working understanding of IT and business operations ·         Experience presenting to and interfacing with network/IT leadership ·         Ability to troubleshoot and resolve network and wireless issues ·         Highly detail oriented ·         Knowledge of sound business practices and a proven track record of exceeding customer expectations and anticipating their needs are also required ·         Must be motivated with a focus on team based performance ·         Ability to self manage work, time, and priorities ·         Excellent oral and written communication skills ·         Strong customer relationship skills ·         Strong educational background or equivalent experience and the desire to learn ·         Strong communication skills; ability to present to small/medium sized groups ·         Strong written documentation skills ·         Willingness to travel ·         Only those willing to do what it takes to be the best need apply Why work here? ·         Dynamic people ·         Team-oriented environment ·         Leading-edge technology ·         Challenging opportunities ·         Local client-base ·         Expanding locations ·         Opportunities for travel ·         Excellent benefits Burwood is not intent on being the largest company; but rather, the best.  We strive to foster a friendly culture of cohesiveness and accountability by individuals who instill the trust that is necessary to work well with both coworkers and clients.  Burwood Group hires employees who strive for personal growth in an environment where individuals can make a big impact and influence the success of the company.  Our consultants are chosen for their combination of technology, consulting and problem-solving skills.  We look for people with a broad technology understanding, who can focus on Burwood's core areas of internetworking and security.  Burwood Group Mission Statement Burwood Group seeks to build strong relationships and be a trusted advisor that protects our clients’ best interests and solves their complex IT problems by making infrastructure strategic.  As an Equal Opportunity Employer, Burwood fosters and promotes a diverse work environment.

Job Title: Sr. Systems/Network Engineer - Voice Company: Softchoice Corporation Location: Chicago, IL Description: Softchoice is a leading North American provider of IT solutions and services and one of Canada*s Best Workplaces*. With a network of more than 40 local sales offices supported by five regional call centers, we work with partners like Microsoft, HP and IBM to manage the technology needs of more than 19,000 small, mid-market, enterprise and public sector organizations. Our commitment to service and to delivering strategic advice in person has resulted in consistent, above-market growth. Whether providing efficient, low-cost technology fulfillment, or advanced solution design and implementation, we*re helping organizations everywhere harness the power of innovation. The Sr. Network Engineer*s role is to oversee and mentor a team of professional service consultants (Systems Engineers). This position requires a client focus, strong organizational, project management, and conceptual design skills, and the ability to lead teams to envision, design, and implement robust IT solutions. The Sr. Network Engineer is also responsible for the management of the complete lifecycle of a specific service or group of services that reside in the group*s core competencies. This lifecycle includes: needs analysis, concept definition and design, development, deployment and delivery. This position requires a broad understanding of Information Technology capabilities and the potential for those capabilities to address the needs of a specific client. The Sr. Network Engineer must possess an expert knowledge of Cisco Unified Call Manager (latest version), Call Manager Express, IPCC Express, Unity, Meeting Place Express, secure voice concepts, secure voice processes and procedures, voice readiness assessment abilities, in depth understanding of networking protocols (Voice over IP, TCP, UDP, GRE, IPSec, etc.) and their analysis, implementation best practices and placement for various IP Voice solutions within network infrastructures, understanding of networking applications (DNS, Active Directory, HTTP, etc.) and their operation, the ability to design and develop a complicated dial plans, enterprise or carrier class network experience in implementing voice designs and solutions, strong networking, general server infrastructure and a general knowledge of IT business concepts. Sr. Network Engineers will proactively research current and future technologies that strengthen or complement the team*s core capabilities. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of business investments and to assist in implementing new processing procedures. Job Requirements: - Coordinate and supervise day-to-day activities of the team to meet agreed service level commitments. Sr. Network Engineers should - strive for excellent client satisfaction. - Communicate regularly with management on projects, timelines, and resource deployment so a master schedule of all teams can be updated. - Interact with clients to resolve any issues before, during, or after service engagements. - Schedule on-site visits when necessary to oversee the team*s implementation success. - Maintain familiarity with a variety of consultative concepts, practices, procedures, and industry trends. - Provide pre-sales and post-sales support. Assist with design, sizing, Statement of Work creation, and time estimates. - Proactively seek qualified applicants for the team. - Interact with Optimus Business Development Managers to enhance sales/technical engagement process. Provide training when appropriate to ensure our service offerings are properly communicated to prospects and clients. - Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners. Additional Details: - Active CCIE certification- College diploma or university degree in the field of business administration, computer science, or management information systems and 5+ years related work experience.- Extensive practical knowledge with security and networking. - Experience overseeing the design, development, and implementation of software and hardware solutions, systems and products. - Working knowledge of network and PC operating systems, including Microsoft Project and Visio Professional. - Excellent analytical, mathematical, and problem solving skills. - Excellent listening, interpersonal, written, and oral communication skills. - Logical and efficient, with keen attention to detail. - Highly self motivated and directed. - Strong customer service orientation. - Experience working in a team-oriented, collaborative environment.- Occasional evening and weekend work to meet deadlines. - Occasional evening and weekend work to complete client implementations or services work. - Travel to and from client locations for both pre-sales support and post-sales implementation. Thank you for your application!M/F/D/V - EOE

Job Title: Systems Engineer Sr Company: SIRCO Associates, Inc. Location: Scottsdale, AZ Description: Responsibilities: Operates independently to: * Production Support for FileNet P8. * Experience with IBM PMR process and management * Monitor and analyze FileNet P8. * User and FileNet System Administration. * User/Group Security Administration * Troubleshoot, research and identify system deficiencies and defects. * Application deployments * Support of Infrastructure initiatives around lifecycle Management and enablement. * Filenet software and patch upgrades/deployments * Support Application development via Administration. Experience: * 5-7 years experience supporting Windows 2000,2003. * 1 years - Knowledgeable of Windows 2008 * 5-7 years experience supporting/upgrading Production systems / applications. * 5 + years experience supporting Filenet P8. * FileNet P8 Administration Certified * P8 4.0+ Admin, Install, configuration, performance tuning are critical. * Content Services v5+ and Image Services v5+ required. * OSAR to CSAR knowledge * CFS (CS/IS) required * Record Manager - knowledgeable * Filenet Capture - Import to P8/CS/IS * 1-3 years experience using Oracle / MSSQL / MS Access databases in a Filenet environment. * 1-3 years utilizing Weblogic, Tomcat, IIS * 1 year - Knowledgeable of working within a virtual hosting environment * 1-3 years - Knowledgeable of firewall and networking Misc: * Problem solving and attention to detail skills. * Project Management - participation and leading. * Excellent communication skills. * Customer Service oriented. * Must be self-motivated, punctual and resourceful. * Team oriented but is able to work independently. For the quickest response, please include the Job ID (10012801) in your cover letter and submit your resume as a Word document to: Register to View -associates.com

Job Title: Systems Administrator/LAN Network Engineer Company: Data Systems Search Consultants, Inc. Location: Walnut Creek, CA Description: Systems Administrator/LAN Network Engineer Five or more years experience in a similar role or related experience supporting LAN networking computing environments. *Microsoft certification (MCSE) or Linux (RHCE).*Demonstrable skills in Windows, Linux operating systems support, Citrix servers, LAN server setup and design, client server application software installation, server hardware configuration, project organization and communication.- Experience with large scale Exchange (e-mail) backend experience (Multiple servers) to help supplement our current Exchange Engineer-Telecommunications and Microsoft productions (ActiveSync, Office Communicator, SharePoint)-LAN architecture design -Must have excellent communications/speaking/presentation skills. Will be representing the LAN Group/Technical services in project meetings, etc.Data Systems Search Consultants, Inc. (DSSC) is a 29 year old San Francisco Bay Area based, National IT Search, Contracting/Consulting/Recruiting firm.

Job Title: System Engineer I- Server Engineer Company: Insight Technology Solutions Location: Tempe, AZ Description: BASIC FUNCTION OF JOB   This person provides a high level of expertise for support, administration and development of managed servers.  Assists in the design of client servers and works to improve efficiency and enhance both internal and external operations.     WORK PERFORMED The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   High Level Activities Provide level 1 operational support (e.g., informal training, on-call, troubleshooting, etc.) for client systems.  75% Contribute in the design, development and implementation of upgrades, new implementations and migrations.  25%   Detailed Responsibilities Provide 1st level on-call support for infrastructure engineers (24x7) Administer, maintain, and troubleshoot advanced technologies SAN Stratus/Clusters VMWare Windows Environment Data Backups Work closely with the delivery team to implement and troubleshoot solutions. Start shifting focus for task oriented work to project oriented work.         KNOWLEDGE, SKILLS, AND ABILITIES   1-2 years business, consulting or technology-related work experience. Demonstrates working knowledge in a variety of the field’s concepts, practices and procedures. Working knowledge of LAN protocols and TCP/IP Working Knowledge of networking devices and functions Working knowledge of SAN Stratus/Clusters VMWare Windows Environment Data Backups Working knowledge of security devices and functions Ability to clearly document systems and procedures Strong oral and written communication skills Ability to follow established change control procedures Ability to work independently     EDUCATIONAL REQUIREMENTS   BS/BA preferred.  Technical degree (e.g., Engineering, MIS, CIS etc.) preferred. Network certification or equivalent experience preferred (CCNA). Security certification or equivalent experience preferred (Firewall, HIDS, IDS, IPS) Server certification preferred (Microsoft or Unix)     SUPERVISION Position reports to: Engineering Manager     Supervision Received: Engineering Manager, Senior Engineer and/or Subject Matter Expert     TRAINING Person Responsible for Training: Senior Engineer or Subject MatterExpert.     Specific Training Timeline and Requirements: None         PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The ability to lift 50lbs unassisted is required.   WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is occasionally or frequently exposed to outside weather conditions.  The noise level in the work environment is usually quiet to light noise.

Job Title: Network Engineer Company: RTGX Location: Lorton, VA Description: RTGX, Inc. is a small, woman/minority owned (8a status) IT solutions company. We support the Federal Government through a variety of Department of Defense contracts and State contracts. We do things a little differently than most of our competitors? we not only seek candidates that can adequately fill our available positions but, we seek out positions that meet our employees expectations, often moving them across contracts into progressively more responsible positions directed towards their career goals. I think you will find RTGX a refreshing change from the typical defense contractor. Thank you and referrals are always appreciated so feel free to share our opportunities. EOE ** When applying to this position PLEASE ensure your resume speaks to the specific duties and requirements of the descriptionClearance Requirement: Minimum active Secret The basic work for this Unit is to intercept communication (via Internet) which may be detrimental to the interest of the US. The software for this operation already exists and the main function will be to continue to maintain this software and data collection.Expected Tasks:Collection of Internet Data Be proficient in Internet protocols Be proficient in Microsoft Office Deployment of Data Collection Equipment Interact with Network and Network Security Personnel Document task generation, progression and completion. Forecast requirements and establish milestones. Provide Training to staff and be able to source / generate other training as may be needed TravelUp to 10-13 weeks per year, 3-5 day trips. Be available to travel CONUS, sometimes with minimal notice. RequirementsBS Degree in Computer Science 2 yrs experience with Internet technology 3-5 years of Network Engineer experience, CCNA a plus Electronic Network Design Equipment Configuration Network Troubleshooting Microsoft Suite Red Hat Linux Understanding of Internet Protocol Cisco/Juniper Configuration Digital Collection Systems Documentation of performance networks Familiarity with Law Enforcement Agency SW a plus